application management manager

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job details

posted
location
istanbul, istanbul (europe)
sector
Finance
reference number
4980

job description

We are looking for an IT Application Manager who will be managing our customers' software applications thoughout full lifecycles in order to provide continuous and efficient service and keep them in line with relevant information security and compliance requirements.

Managing and updating the application inventory,

Being responsible for configuration management of applications related CIs by following the bank’s configuration
management procedure,

Analyzing and evaluating new business development needs from business departments,

Managing procurement process of applications by following the bank’s procurement process,

Managing agreements regarding to application purchase, upgrade, support and maintenance,

Being the release management procedure owner; review and update it regularly; organize banking applications’
release process,

Managing application related projects; coordinating with application providers during the whole lifecycle;
monitoring and managing development progress and keeping the request owner updated,

Evaluating application vendor’s SLA performance,

Supporting and assisting global IT projects in the BOC group according to local regulation and best practice,

Supporting application users in bank’s daily operation,

Providing necessary training to end users to improve the usage efficiency of the bank’s applications,

Troubleshooting of application problems, deficiencies and incidents,

Managing documentations of applications,

Implementation temporary tasks related to application, including data extraction, statistics and reporting,

Managing disaster backup and recovery plan; reviewing and optimizing the plan regularly,

Organizing disaster testing; collecting findings and tracking the action plans,

Administrating applications’ runtime environment configuration,

Managing applications’ logs and archiving to guarantee their compliance with local regulations and global
requirements,

Implementation change in production environment and DRC environment following change management procedure,

Managing third party integrations with the bank’s applications,

Being responsible for SWIFT platform maintenance and administration,

Managing the bank’s data warehouse.

qualification

Bachelor’ degree of Computer Science, Information System Management or related fields,

At least 10 years of experience in banking application management,

Rich experience of working with Inter-Vision platform,

Having experience as IT team leader/manager,

Having crisis response and recovery experience,

Very familiar with BRSA’s IT regulations,

Very familiar with inter-vision platform,

Strong knowledge of banking application development and maintenance lifecycle,

Having very good knowledge of SWIFT platform management,

Having good knowledge in integration requirements between bank’s applications and regulators,

Solid understanding of IT Service Management and project management. ITIL, COBIT, PMP certificate is a plus,

Having good knowledge and solid understanding of the bank’s business,

Having good knowledge and solid experience of SQL; experience in a variety of data integration technologies –
ETL, SOPA etc.,

Having knowledge of network, storage, and virtualization technologies,

Familiar with COBIT,

Advanced level of spoken and written English,

Strong analytical skills to quickly assess situations, their impact and options for resolution,

Good written and verbal communication skills,

A result orientation and systematic approach,

Ability to manage complex, multiple, concurrent projects and related activities,

Strong multitask management skills,

Ability to work under pressure and deliver within limited timescales,

No military service obligation for male candidates.
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