We are looking for a ''IT Assistant Manager'' for our global company, which produces systematic and integrated solutions for mobility solutions in energy distribution and use, for the needs of its customers.
Contribute to the architecture design complying with business demand,
Estimate the resources and means necessary for activities within his/her area of responsibility,
...
Manage daily relationship with external suppliers,
Check that risks and security procedures of technical equipment are compliant with risks security policy,
Carry out availability, security testing and acceptance of IT equipment,
Make detailed specifications for the implementation of a software,
Customize and configure software package and hardware components,
Provide expertise for the detailed design,
Install, configure and maintain IS/IT infrastructure in compliance with company standards, procedures and operating methods, provide solutions to resolve incidents and problems in the field of expertise,
Monitor the running of logical and physical IT equipment, according to standards, frameworks, operating methods and safety procedures,
Provide users with technical assistance,
Process service request fulfillment,
Perform operational testing and technical qualification,
Categorize and log incidents,
Diagnose causes, and support resolution of incidents/problems in compliance with the procedures in place,
Provide solutions to resolve incidents and problems in the field of expertise,
Manage technical configuration of IS/IT components,
Manage MERA Region ITSM Services, L2-L3 support,
Perform ITSM (IT Service Management) Performance Trend Analysis and KPI Measurements regionally,
Manage Server and Storage Operations and Strategy for MERA region,
Technical Team Membership for Global Projects and PoC Studies,
Continuous Improvement,
Provide advice, assistance, information and training within the field of expertise,
Knowledge Management,
Ensure that the documentation in his/her field is coherent, available, maintained, distributed and applied,
Update knowledge management system with relevant documentation,
Contribute to market watch in his/her field of expertise and propose axes of evolutions of the existing solutions,
Contribute to demand analysis in his/her field of expertise. Check and analyze technical impacts (security, availability) of new solutions in his/her field of expertise.
show more
We are looking for a ''IT Assistant Manager'' for our global company, which produces systematic and integrated solutions for mobility solutions in energy distribution and use, for the needs of its customers.
Contribute to the architecture design complying with business demand,
Estimate the resources and means necessary for activities within his/her area of responsibility,
Manage daily relationship with external suppliers,
Check that risks and security procedures of technical equipment are compliant with risks security policy,
Carry out availability, security testing and acceptance of IT equipment,
Make detailed specifications for the implementation of a software,
Customize and configure software package and hardware components,
Provide expertise for the detailed design,
Install, configure and maintain IS/IT infrastructure in compliance with company standards, procedures and operating methods, provide solutions to resolve incidents and problems in the field of expertise,
Monitor the running of logical and physical IT equipment, according to standards, frameworks, operating methods and safety procedures,
...
Provide users with technical assistance,
Process service request fulfillment,
Perform operational testing and technical qualification,
Categorize and log incidents,
Diagnose causes, and support resolution of incidents/problems in compliance with the procedures in place,
Provide solutions to resolve incidents and problems in the field of expertise,
Manage technical configuration of IS/IT components,
Manage MERA Region ITSM Services, L2-L3 support,
Perform ITSM (IT Service Management) Performance Trend Analysis and KPI Measurements regionally,
Manage Server and Storage Operations and Strategy for MERA region,
Technical Team Membership for Global Projects and PoC Studies,
Continuous Improvement,
Provide advice, assistance, information and training within the field of expertise,
Knowledge Management,
Ensure that the documentation in his/her field is coherent, available, maintained, distributed and applied,
Update knowledge management system with relevant documentation,
Contribute to market watch in his/her field of expertise and propose axes of evolutions of the existing solutions,
Contribute to demand analysis in his/her field of expertise. Check and analyze technical impacts (security, availability) of new solutions in his/her field of expertise.
show more