customer care center advisor

yayınlanma
şimdi başvur

iş ilanı detay

yayınlanma
lokasyon
maltepe, ıstanbul (anadolu)
sektör
Dış Ticaret
referans numarası
5903

iş tanımı

We are looking for a "Customer Care Center Advisor" for our company, which carries out its activities in the industrial materials sector, of which we are consulting.

Development of customer relationships through excellent customer service
Interaction with customers to provide and process information in response to inquiries, concerns, complaints and requests about products and services
Pro-activeness in serving customers by communicating about the product and delivery delays, offering alternatives, etc
Taking opportunities to promote new product with customers
Assistance in improving office procedures in order to become more efficient or to comply with SOX requirements

nitelikler

Minimum Bachelor degree
Experience in Import and Supply Chain processes
Very good knowledge of English (oral and written)
Advanced Excel knowledge
Active knowledge of CRM system
Highly customer service orientated and an independent attitude
Strong interpersonal and communication skills in speech and writing
Well-organized and detail oriented
Pro-activeness, curiosity and analytical approach towards difficulties
Willingness to long term commitment
İşbu iş ilanına başvurmadan önce KVKK Aydınlatma Metni linkinde bulunan “aydınlatma beyanını” okumanız gerekmektedir. İşbu iş ilanına başvurmanız durumunda bahsedilen aydınlatma beyanını okuduğunuz ve kabul ettiğiniz addedilecektir.