digital e-commerce consume product manager

yayınlanma
şimdi başvur

iş ilanı detay

yayınlanma
lokasyon
ümraniye, ıstanbul (anadolu)
sektör
Pazarlama
referans numarası
5795

iş tanımı

We are looking for a "Digital E-Commerce and Consumer Project Manager" for our company, located in Ümraniye and which is in the medical and medical devices sector, which we are consulting.

Plan visits/activities, ensuring the right assessors are being used and optimised in the right place, and at the right cost to achieve utilisation targets and compliance with accreditation requirements.
To plan visits/activities in line with or ahead of agreed business SLAs (ensuring utilisation of FTE colleagues vs subcontractors is optimised and that travel time, downtime, assessors under training, assessor competencies/ activity codes, usage of subcontractors is in line with or ahead of budget, and compliant with external accreditation requirements),
Assist and guide the customer to the portal for basic customer queries.
Ensure accuracy and completeness of data in BA&IS systems (in line with internal procedures, contractual requirements, cost structures and budget constraints) within or ahead of agreed SLAs, to support smooth delivery of our services.
Build and maintain excellent relationships, ensuring contractual requirements and customer expectations are understood.
Respond to queries within or ahead of agreed SLAs and escalate service delivery issues as appropriate to the relevant manager.
Develop an understanding of Certification products, services, systems and processes and actively support knowledge transfer in this are.
Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager.

nitelikler

At least 4 years’ experience in Brand Management and Digital Marketing.(Experience in managing agencies multifunctional teams is a must. Proven success record in digital marketing and digital sales capability)
Prior experience in Marketing/Product Management positions is highly desirable (Diabetes, Pharma, Cosmetics preferred)
Fluent spoken and written English.
PC literacy, familiarity with Word processing, and presentation graphics software applications, MS Excel usage and skills
Ability to understand organization and find synergies across functions, divisions in affiliate.
Ability to build relationships and work in project team, trust and influence with internal clients and other key stakeholders.
Excellent organizational skills. Strong project management skills. Keen awareness and adherence to timelines.
Ability to create value for the Customer and clearly define and communicate the opportunity or issue that needs to be analyzed, applying solid understanding of marketing tools and methodologies.
Goal-orientated, project-orientated and achievement-orientated.
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