general store manager

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We are looking for a 'General Store Manager' who will be reporting to Country Manager/Retail Sales Director for our one of international textile retail customer.

Embrace demonstrate the company brand philosophy EMEA values
Maximize store performance profitability through a customer first culture
Communicate implement the retail strategy initiatives to support the company business vision
Inspire, lead develop the store team to deliver Brand Experience to an exceptional level
Guarantee the highest standards of Brand Presentation execution operational efficiencie
Drive develop initiatives to optimize performance ,working with store team business partners
Deliver profit expectations by exceeding sales, key metric targets managing expense: Conversion, Units Per Transaction(UPT), Sales Per Worked Hours(SPWH), Customer Data Capture(CDC), Shrink APIS Audits
Understand the Stores P&L performance and the impact of expense, take action where needed
Manage the store census, review effectiveness, make considered and measured recommendations to the Flagship/Country Manager that will optimise store coverage and productivity
Analysis data, utilise reports make conclusions to optimize performance and/or take corrective action
Demonstrate an in-depth understanding of the local market, competitor activity share opportunities
Lead and inspire the team to deliver sales and profit results by providing the Brand Experience
Set clear expectations inspire the team to deliver results, acting with integrity
Responsible for hiring developing the best talent to meet the business requirement
Ensure all recruitment activity is managed within budget and headcount controls
Create personal development opportunities linked to performance to provide succession growth
Lead Develop talent: successfully “On board”, support develop new and existing talent
Create a working environment with creativity, strong work ethic a passion for the Company
Take responsibility for conduct regular reviews, tackling performance issues promptly
Monitor positively impact employee engagement and retention
Manage maintain the “hire to retire” of all employees
Recognize reward achievements across all levels of employees
Act as brand ambassador setting the standards for dress grooming standards
Take ownership for personal performance seek feedback to review progress
Embrace demonstrate the Brand Experience 3 C Model
Consistently deliver drive the Brand Experience to an exceptional level
Provide all customers a welcoming environment to Connect, Convert Conclude, leaving them with a positive lasting impression of Brand
Create a customer-first culture across the store population
Observe feedback to store management team on areas of improvements/achievements of Brand Experience
Ensure effective communication for sharing of product knowledge, coaching of selling skills to new existing employees
Build maintain relationships with Corporate to influence product mix density in line with the trading strategy
Deliver the Brand visual proposition to commercially enhance the customer journey
Execute directives and partner with BP to implement influence strategies
Implement and maintain model store guidelines to an excellent standard
Manage inventory flow to minimize shrink loss through operational excellence with business partners
Manage compliance of customer support functions including RFID and IPOD replenishment
Accountable for compliance to all company policy procedures including Health Safety of internal/external customers
Optimize resource to improve productivity to provide an exceptional Company Experience


Proven successful experience as a retail Store Manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
BS degree in Business Administration or relevant field
Excellent level of English
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