it operations speciaslit

şimdi başvur

iş ilanı detay

şişli, ıstanbul (avrupa)
referans numarası

iş tanımı

We are looking for IT Operations Specialist for our multinational telecommunications company.

To check and resolve the service request tickets or incident tickets assigned to IT Operations team.
Manages the repair and replacement of damaged IT Assets.
Setups/configures new assets (laptops) and installs OS (Windows 7, 8.1, 10) and other applications on them.
VOIS EU defined application support.
Manages all IT deliverables according to the Vodafone policies and ensures the SOX compliancy.
Provides support on the following professional areas: Video Conference devices, Telephony solution, Room Booking system, printing solutions.
To feed the IT topics/news in the internal communication messages.
Participates in network improvementand maintenance tasks.
Keeps contact with the relevant Group IT teams regularly and at certain tasks.
To be familiar with the IT network infrastructure and able to make minor interventions only based on the alignment with the Network Engineer teams.
To keep IT related Guidance documentations updated and present on IT Technical Forums.
Keeps the time and budget constraints.


2-5 years-experience of working in an IT/IS Operations/Support team in multinational environment,
Fluent English knowledge,
Good problem-solving skills,
Basic knowledge at MS Windows based desktop server technologies, (Windows7, 8, 10)
Basic knowledge on LAN/WAN/IP network technologies, protocols,
Knowledge of some other industries: data centres, voice network (VoIP), Contact Center, Virtualization solutions,
Good IT asset and technical competence,
Familiarity with trouble ticketing approach and systems, (esp. Remedy)
Problem solving skills.
İşbu iş ilanına başvurmadan önce KVKK Aydınlatma Metni linkinde bulunan “aydınlatma beyanını” okumanız gerekmektedir. İşbu iş ilanına başvurmanız durumunda bahsedilen aydınlatma beyanını okuduğunuz ve kabul ettiğiniz addedilecektir.