it specialist

yayınlanma
şimdi başvur

iş ilanı detay

yayınlanma
lokasyon
maslak, ıstanbul (avrupa)
sektör
IT & Telekomünikasyon
referans numarası
6004

iş tanımı

We are looking for an IT Specialist for our client who operates in fmcg industry globally.

To provide second level support for departments and end users within the company.

Ensuring that computer hardware and software, as well as networks and servers, work consistently and correctly in harmony with the global IT management.

Managing active directory, ensuring all business/IT related software is up and running.

Working in the regional IT service organization.

nitelikler

Bachelor’s degree in computer science, information technology, mathematics, or engineering.

Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobile devices, printers, meeting room equipment etc.

IT Service Management related knowledge and certification.(ITIL, ISO 20000-1, etc.)

Advanced English is expected in order to understand complex text and communication during technical discussions with foreign users and colleagues.

Windows 10, Windows Server 2012+ operating systems, Active Directory, Office 365, Exchange, Network Storage, Azure, SCCM, Intune, ADMP.

Well experienced in Remote Desktop applications and IT Service Management software (Remedy Force).

Minimum 3 years proven work experience in a Technical Support Engineer, Desktop Support Engineer, or similar role.

Committed to collaboration and teamwork.

Hands-on experience in relevant operating systems, software and hardware.

Good understanding of computer systems, mobile devices, and other technical products.

Excellent problem-solving and critical thinking with detailed attention skills.

Ability to diagnose and troubleshoot advanced technical issues.

Good organization, time management and prioritization.

Effective communication skills, including speaking, writing and active listening.

Ability to provide step-by-step technical help, both written and verbal.
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