technical service engineer

yayınlanma
şimdi başvur

iş ilanı detay

yayınlanma
lokasyon
istanbul, ıstanbul (anadolu)
sektör
Other
referans numarası
5435

iş tanımı

We currently have an opportunity available for a Technical Service Engineer (İstanbul)

We are looking for a Technical Service Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers to enhance customer satisfaction levels for products of his responsibility e.g. Hematology, Clinical Flow Cytometry, Hemostasis, Urinalysis, or other products as assigned. This position will be part of Technical Services Team that serves not only for Turkey, but also Uzbekistan, Tajikistan, Kyrgyzstan, Turkmenistan, Azerbaijan, Israel and Iran.


Maintain response time & downtime as per the SLA to assigned customers
Accountable for instruments installation and Warranty service in the Field.
Develop and deliver a productivity strategy that contributes quarterly impacts to the business
Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures
Perform field service as advised by the Team Leader, carrying out repairs, maintenance, and installation of instrumentation in the responsible area
Execute preventive maintenance calls as scheduled
Maintain personal service spares issued and inventory records to the highest standard

nitelikler

Have a bachelor's degree in Electric/Electronic and Biomedical Engineering or equivalent qualification
Min. 2 years of field service experience in Vitro Diagnostics or medical devices
Fluent oral and written English skills
Valid driver's license and experience
Ability to use all Microsoft office applications
Completed military service for male candidates
Competence in interactive communication, problem solving and timely reporting
Read and understand fluidic and electrical drawing
Positive working attitude with a sense of urgency and result oriented
Able to work independently as well as an effective team player
Ideally based in Istanbul, Travel requirement in Turkey and Plus countries : Up to 50%
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