technical support engineer

şimdi başvur

iş ilanı detay

istanbul, ıstanbul (anadolu)
referans numarası
şimdi başvur

iş tanımı

We're looking for a "Technical Support Engineer" for our customer that operating in diagnostic area.

Planning of corrective and preventive action visits for customers in Turkey

Provide technical support for customers to ensure customer needs are met

Adhere to procedures and processes to ensure department’s KPIs are met

Report issues and customer feedbacks to supervisor or regional support team on monthly basis

Review and maintain spare parts needed to support local operations

Handling of service calls, repair and preventive maintenance and related technical support work

Assisting the Technical Service in running the training center, including lecturing and presenting to internal and external customers.

Performing other job related duties as assigned


He is responsible for all preventive and corrective support functions necessary to ensure high level of customer satisfaction with range of products

University degree in Mechanical/Biomedical/Electric or Electronic Engineering or equivalent

At least 3-4 years of relevant working experience in IVD market or technical support/field service experience handling biomedical equipment or related products

Candidates with experience in servicing and troubleshooting Hematology, Urinalysis products / instruments will have an added advantage

Result-oriented and creative with strong analytical skills

Resourceful and effective team player with good communication and interpersonal skills

Customer focus with strong problem solving and trouble shooting skills

Proficiency in English (both written and verbal) is essential

Military service must be completed for male candidates

Willingness to travel within and outside Turkey

B Class driver's license (should be active user)
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