Randstad is an international organization with a global emphasis on excellence. As such, we expect all our representatives to behave ethically, lawfully and in accordance with our core values: to know, to serve, to trust, simultaneous promotion of all interests, and striving for perfection, and the Randstad Business Principles.
When you suspect, with reasonable grounds, or have witnessed or evidence of any serious misconduct within or relating to the Randstad Group, we expect you to report this in accordance with the steps outlined in the Misconduct Reporting Procedure.
Misconduct includes, but is not limited to serious cases of the following:
- breaches of human rights principles
- breaches of Randstad’s Business Principles
- breaches of Randstad’s policies or procedures
- criminal offences
- failure to comply with obligations imposed by law or regulation
- personal misconduct or disrespectful behavior
- health and safety failures
Reporting to management is usually the fastest and preferred route, and the best way to ensure a good and open work environment throughout the Randstad Group. However If this route is likely to be ineffective or inappropriate, you can also submit a report through the Randstad Group reporting facility, which consists of a secure webpage and a 24-hour telephone hotline.
Reports received through this channel are forwarded to the Local Integrity Officer for Randstad Holding nv. The Local Integrity Officer ensures that any report is dealt with quickly, fairly and lawfully.
All concerns are treated with confidentiality, and with the complete assurance that there will be no retaliation against any employee for filing a complaint in good faith. Persons under investigation will be notified, and have the right both to respond to the allegations and to appeal against any adverse findings. Where serious misconduct is proven, management will take prompt and appropriate action.
Randstad Group Reporting Facility