back-office support specialist.

We are looking for an "Back-Office Support Specialist " for our global business partner in the industrial machinery manufacturing sector.

Confirm customer PO received against quotation using a standard verification checklist before converting to sales orders.



Check against customer credit limits and inform the finance department accordingly.



Monitor customer’s open orders, including backlogs, credit holds, and down payments.



Process orders accurately and in a timely manner using CRM and ERP systems.



Generate inventory pick lists for sales from stock and maintain them in common folders.



Coordinate with the Operations team to review order backlogs and ensure incoming stock meets customer delivery requests.



Ensure all order deliveries are on time and immediately notify customers of any factory delays.



Request the Logistics executive to expedite delayed orders after numerous unsuccessful follow-ups.



Acknowledge all customer POs within 48 hours.



Manage office maintenance and arrange for refreshments/pantry replenishment.


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