Formal education, Engineer or University level or equivalent level of certification and experience.
Minimum 5+ years of previous relevant professional experience as a Business Analyst.
Proven experience as a business analyst, capable of understanding Operation and Trade Support business requirements and implementing them.
Proven experience in implementation and/or upgrade of CTRM/ETRM, Trading (Physical/Financial) and its associated Operatives modules.
Good knowledge of the Oil Physical product and its associated Operations.
Good SQL skills. Ability to debug/write stored procedures.
Experience in providing excellent Customer Service to a local and global user base.
Expert communicator team player.
Team player with the ability to exercise flexibility, and demonstrate initiative to ensure the business needs are met proactively with minimum supervision.
Good interpersonal skills, especially communication, able to communicate technical solutions to non-technical users, in a multi cultured working environment and able to cope in stressful/difficult/conflict situations in a serviced oriented manner.
Highly organized and possess analytical and problem-solving skills.
Be self-motivated and creative and able to work with minimum supervision.
Understanding of database design, SQL and Report generation within business applications.
Fluent in English. (spoken and written)
General skills in ICT technologies.
Experienced in the design of In-House systems.
Ability to do PowerBI reports. (or other BI tools)
Other languages in addition to English will be useful but not mandatory, e.g. French, Russian.
Certifications/experience in any of the following will be very useful: Microsoft software technologies, Software design, development and testing methodologies/concepts, Project management, ITIL., Technical certification.
Good knowledge of Back-office processes. (Deal Validation, Invoicing)