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özet

yenibosna, istanbul (europe)
sürekli

uzmanlık kolu
satış
referans numaras
9524

profilinizi paylaşarak başvurunu hızlandır

iş ilanı detayları

Develop and maintain knowledge of parts and services.

Keep customer data up to date in CRM.

Leads/opportunities are regularly maintained in CRM.

Collaborate with sales and customer service teams to develop sales proposals, quotations, and pricing to ensure internal and external customers’ requests and expectations are met.

Adjust or follow up inventory records.

Notify other departments when inventories are low or needs refilling.

Work with international partners in the company.

daha fazla göster

We are looking for a "Customer Service Sales Support Specialist" for our global business partner in food industry.

Identify customers’ requirements to determine what types of parts, services, and products they need.

Offer solutions to customers' questions and inquiries.

Create quotations/purchase orders in the system.

Develop and maintain knowledge of parts and services.

Keep customer data up to date in CRM.

Leads/opportunities are regularly maintained in CRM.

Collaborate with sales and customer service teams to develop sales proposals, quotations, and pricing to ensure internal and external customers’ requests and expectations are met.

Adjust or follow up inventory records.

Notify other departments when inventories are low or needs refilling.

Work with international partners in the company.

nitelikler
Bachelor’s degree.

Minimum 3 – 5 years of working experience as customer service and/or sales support.

Good communication skill in English.

Excellent Microsoft Office Skills. (Excel, Word, and PowerPoint)

Having experience in ERP usage.

Ability to understand customer’s requirements to process offers and orders for customers.

Basic functional and technical skills.

Ability to work in a matrix organization.

Ability to collaborate within team and with other team members in providing support to the customer.

Excellent problem-solving and decision-making skills.

Excellent written and oral communication skills to interface effectively with internal and external stakeholders.

yasemin ertem

yasemin.ertem@randstad.com.tr

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customer service sales support specialist.

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