retail training manager.

On behalf of our client, a leading multinational luxury retail company, we are seeking a Retail Training Manager based in Istanbul.

Drive the delivery and execution of all training projects across all stores within the HUB.
Deliver and facilitate Business Training across in-store, classroom, and one-to-one settings, while creating training decks for morning briefings and in-store activities.
Act as a "Training Expert" and strategic partner for the store teams, offering effective solutions and recommendations to meet business training needs.
Coach and mentor Client Advisors on the retail floor by observing performance, providing constructive feedback, and exemplifying the luxury service experience—focusing on selling techniques, client understanding, and product storytelling.
Monitor Training KPIs in line with the global framework and analyze Business KPIs to identify strategic learning solutions that drive sales.
Manage relationships between business owners and the Training team, collaborating closely to assess needs and define training priorities.
Develop and execute communication strategies tied to Business Training projects, facilitate monthly district training calls, and ensure training content meets quality expectations. ...