As the 'Customer Success Manager' for Türkiye, you will be the bridge between our cutting-edge technology and the tangible resilience of the Turkish power grid. This is a critical hire as we scale from Proof of Concept (PoC) deployments into long-term enterprise partnerships.
...
You will act as a strategic advisor, project manager, and relationship champion. Your goal is to move beyond the initial sale to ensure our platform becomes a core operational decision-support tool for Turkish utilities. You’ll support the sales team during the commercial process and then "own" the customer once the deal is signed, ensuring they realize maximum value from our digital twin technology.
Lead the post-sale journey for Turkish accounts, from initial onboarding to long-term renewal and expansion.
Partner with customers to embed the company into their daily workflows, specifically across vegetation management, clearance analysis, and CAPEX prioritization.
Bridge the gap between complex technical outputs (AI/Physics models) and executive-level business outcomes.
Conduct Quarterly Business Reviews (QBRs) and maintain high-level relationships with stakeholders within DSOs and TSOs.
Act as the voice of the Turkish market, collaborating with our EU Sales, Deployment, and Product teams to align our roadmap with local needs.
Monitor customer health scores and drive Net Revenue Retention (NRR) by identifying upsell opportunities.
show more
As the 'Customer Success Manager' for Türkiye, you will be the bridge between our cutting-edge technology and the tangible resilience of the Turkish power grid. This is a critical hire as we scale from Proof of Concept (PoC) deployments into long-term enterprise partnerships.
You will act as a strategic advisor, project manager, and relationship champion. Your goal is to move beyond the initial sale to ensure our platform becomes a core operational decision-support tool for Turkish utilities. You’ll support the sales team during the commercial process and then "own" the customer once the deal is signed, ensuring they realize maximum value from our digital twin technology.
Lead the post-sale journey for Turkish accounts, from initial onboarding to long-term renewal and expansion.
Partner with customers to embed the company into their daily workflows, specifically across vegetation management, clearance analysis, and CAPEX prioritization.
Bridge the gap between complex technical outputs (AI/Physics models) and executive-level business outcomes.
Conduct Quarterly Business Reviews (QBRs) and maintain high-level relationships with stakeholders within DSOs and TSOs.
...
Act as the voice of the Turkish market, collaborating with our EU Sales, Deployment, and Product teams to align our roadmap with local needs.
Monitor customer health scores and drive Net Revenue Retention (NRR) by identifying upsell opportunities.
show more
