We are looking for a Global Service System Specialist for our global client.
Serve as the primary point of contact for Siroforce users:
Assess and clarify issues, identify potential root causes.
Troubleshoot and resolve user inquiries, primarily via email.
Escalate complex issues to second-level support as needed.
...
global service system specialist.
- posted today
- closes 30 june 2026
qualifications
Strong understanding of end-to-end business processes with a workflow-oriented mindset.
Ability to analyze how master and transactional data are created and interrelated within business processes.
Experience in testing system changes, enhancements, and bug fixes within a change management framework.
Solid understanding of workflow-based systems.
SAP knowledge is a plus. (not required)
Proficiency in MS Office and cloud-based ticketing systems.
Key skills, knowledge, and abilities:
Highly organized, efficient, and user-focused with a strong service mindset.
Ability to work independently as well as collaboratively in an international team environment.
Structured and analytical thinker with strong prioritization skills.
Excellent communication skills with fluency in English (written and verbal); additional languages are a plus.
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